Website privacy policy
Last updated: 5 November 2026
This policy explains what information I collect when you visit jeffdawson.co.uk, get in touch, book a call or buy something from my shop, and how I look after it.
1. Who I am
I am Jeff Dawson, a sole practitioner trading as Jeff Dawson Coaching. I am the data controller for information collected through this website, except for shop orders.
- Address: Strawberry Cottage, Mill Hill Lane, Tavistock, PL19 8NH
- Email: hello@jeffdawson.co.uk
- ICO registration: ZB325627
Shop orders are handled by Dawson Family Group Ltd, the company that sells my digital products. The company is the data controller for your order information.
- Company number: 16458012, registered in England and Wales
- Registered office: Strawberry Cottage, Mill Hill Lane, Tavistock, PL19 8NH
- Email: hello@dawsonfamilygroup.com
- ICO registration: ZB901659
2. What this policy covers
This policy covers visitors to my website, people who contact me or book a discovery call, and shop customers. If you go on to become a coaching or supervision client, my Client Privacy Notice explains how I look after the information you share in our work together.
3. What I collect
Information you give me:
- Contact form and messages: if you use the contact form or contact me by WhatsApp, email or phone, your name, contact details and your message.
- Shop orders: your name, email address, billing address and what you bought. Payment card details are handled by Stripe. I never see or store them.
Information collected automatically:
- Technical information: your IP address, browser and device type, and the pages you visit.
- Cookies and similar tools: see section 5.
Please don’t include detailed personal or health information in your first message. We can talk about that safely on a call.
4. How I use your information
- To reply to your enquiry or arrange a discovery call. Lawful basis: legitimate interests, or steps you’ve asked me to take before a contract.
- To process and deliver shop orders. Lawful basis: contract.
- To keep financial records for tax. Lawful basis: legal obligation.
- To keep the website secure and working. Lawful basis: legitimate interests.
I don’t send marketing emails, and I never sell your information.
5. Cookies and tracking
This website does not use analytics or advertising cookies, so there is no cookie banner.
- Essential cookies: needed for the website and shop to work and stay secure. These are always on.
6. Who I share information with
I only share information with services that help me run the website and shop:
- Cloudflare: hosts the website, keeps it secure, checks that contact form messages come from real people, and stores and delivers digital downloads.
- Stripe: processes shop payments through the checkout on this website.
- 123-Reg (part of GoDaddy): hosts my email and looks after my domain name.
- Resend: delivers contact form messages to my email, and sends order emails to shop customers. Resend keeps a copy for up to 30 days.
- WhatsApp (part of Meta): carries your messages if you contact me on WhatsApp.
- Zanda Health: my practice management system, if you go on to become a client.
I may also share information if the law requires it, or to protect someone from serious harm.
7. Information sent outside the UK
Some of these services, including Cloudflare, Resend, Meta and Stripe, may process information in the United States or elsewhere. Where they do, it is protected by UK-approved safeguards, such as the UK Extension to the EU-US Data Privacy Framework or the UK International Data Transfer Agreement.
8. How long I keep information
- Enquiries and discovery call bookings that don’t lead to work: 12 months, then deleted.
- Shop orders: 6 years from the end of the company’s financial year, as the law requires for company accounting records.
If you become a client, my Client Privacy Notice explains how long I keep your records.
9. Your rights
You have the right to:
- see the information I hold about you (I reply within 1 month, free of charge)
- ask me to correct anything inaccurate
- ask me to delete your information, where the law allows
- object to, or ask me to limit, how I use your information
To use any of these rights, email hello@jeffdawson.co.uk, or hello@dawsonfamilygroup.com for shop orders.
If you’re unhappy with how I handle your information, please tell me first. You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113.
10. Children and young people
This website is intended for adults. I work with young people aged 12 to 17 only through arrangements made with a parent or carer. If you’re under 16, please ask a parent or carer to contact me on your behalf.
11. Changes to this policy
I review this policy every April, and whenever I change the tools on my website. The date at the top shows when it was last updated.